The Loblaw grocery chain overcharged customers by selling underweighted meat across 80 stores for an undisclosed period that ended in December 2023, a CBC News investigation has found.

  • Arkouda@lemmy.ca
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    Loblaw Companies Ltd. spokesperson Catherine Thomas said in an email that due to an error involving a change in packaging, the grocer sold “a small number” of underweighted meat products in 80 stores across Western Canada.

    Tell me you have never worked a scale without telling me.

    One could change the packaging after every use of the scale and it wouldn’t impact a thing after the scale is reset with the new packaging.

    • wise_pancake@lemmy.ca
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      When I worked for a Loblaws company I did meat seafood and deli.

      Step 1 was always take the tray and tare it out on the scale so this wouldn’t happen.

      The fact this was widespread and they just say it was the new packaging does not stand up to me. You could sell the meat on lead bricks and the first step of taring would negate it.

    • OminousOrange@lemmy.ca
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      I think that’s what she’s claiming, that the scales weren’t re-zeroed to the new packaging.

      • Arkouda@lemmy.ca
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        That is what she is trying to claim while not understanding how scales work. If this was an error with resetting the scale it would self correct the next day when the scale is turned on again and not have been left unresolved for an “undisclosed amount of time”.