So, I have been here before. If you download the shop app, it requires access to your emails so that it can scan and report tracking info you have been emailed. It is not showing you anything you don’t have in email already. I’ve used shop, and if there is trackig, you will get it in your email. If you don’t have tracking, you don’t get it in your email, and I don’t believe it shows any additional info in shop either.
Unfortunately not, the email told me to download the app so I checked the site (which made for a better screenshot)
You are definitely using a tracked delivery service? And has it dispatched yet, or just confirmed order?
Never seen this, I hope they dont try to force the app, then I’d have to contact the seller each time. Ugh.
I don’t remember if the shipping option I picked (the cheapest) came with tracking but if it didn’t, this email is even worse
So, I have been here before. If you download the shop app, it requires access to your emails so that it can scan and report tracking info you have been emailed. It is not showing you anything you don’t have in email already. I’ve used shop, and if there is trackig, you will get it in your email. If you don’t have tracking, you don’t get it in your email, and I don’t believe it shows any additional info in shop either.
Wow, that’s ridiculous. I wasn’t planning on installing it but now I’m especially against it
Agreed. It’s terrible.
Contact a human at Shopify and make the asshole design their part of their support costs.
They have the tracking number any by choosing to not email it to you they are requiring their support staff to get it to you by hand.