will_a113 to TechnologyEnglish · 1 month agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square33fedilinkarrow-up1254arrow-down14file-textcross-posted to: nottheonion@lemmy.worldnottheonion@lemmy.worldtechnology@lemmy.worldhackernews@lemmy.bestiver.setechnology@lemmy.ziparstechnica_index@rss.ponder.cat
arrow-up1250arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113 to TechnologyEnglish · 1 month agomessage-square33fedilinkfile-textcross-posted to: nottheonion@lemmy.worldnottheonion@lemmy.worldtechnology@lemmy.worldhackernews@lemmy.bestiver.setechnology@lemmy.ziparstechnica_index@rss.ponder.cat
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up7·1 month agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.