will_a113 to TechnologyEnglish · 12 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square29fedilinkarrow-up1197arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziparstechnica_index@rss.ponder.cathackernews@lemmy.bestiver.se
arrow-up1193arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113 to TechnologyEnglish · 12 hours agomessage-square29fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziparstechnica_index@rss.ponder.cathackernews@lemmy.bestiver.se
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up7·8 hours agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.