Welcome Auraxians!

In today’s letter we have a very special announcement for you! Server merge! That’s right, we’ve been working on testing this major shift and are excited to share the details with you.

Before we discuss that topic, we want to address the serious matter of cheating in the game. We understand that online cheating has affected your gaming experience, and as we tackle this issue and crack down on hackers, your reports and feedback are immensely valuable.

Our development team is committed to improving the game and providing you with the best possible experience. We are actively addressing these issues and appreciate your patience during this time.

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Merging Servers

We are excited to share that we will be merging the Cobalt and Miller servers tomorrow! We believe that this will not only improve gameplay for our EU players by creating larger battles but will also forge new opportunities for cooperation and competition between players and outfits that may have never faced off before.

Over the last three releases, we have been testing a character porting feature to ensure that no data or progress is lost in the server merge process. Our tests have shown that the porting is complete and lossless.

Tomorrow, October 29 at 6am PDT / 2pm CET, we will do a database backup and merge both Cobalt and Miller. Please check the status of your characters on that day and do not make purchases with DBC for at least the first 2-3 hours after the servers merge. If we see feedback that something drastically went wrong, we will revert the database state back to the morning of October 29.

Also, please notify your friends and outfit members of the upcoming server merge so that the process goes as smoothly as possible for everyone.

The following are some FAQs that should help with the merge process:

• What will be the name of the merged server?

  • We decided to keep “Miller” as the server name, home to both groups of players.

• What about the other servers? Are you merging those?

  • We want to review the results of merging our EU servers first. If all goes well we will evaluate the options to merge more servers later.

 

• What happens if a player’s name is already taken on one of the servers?
  • Each player name is unique across all servers. There shouldn’t be any issues with your player name after the merge.

 

• Does Daybreak All-Access membership transfer?
  • Daybreak All-Access membership should be unaffected as it is linked to your daybreak account.

 

• Will directive and mission progress transfer ok?
  • Directive data should transfer just as fine, however we will monitor for any reports of missing data after the transfer.

 

• What happens with Outfits on either server? Do all outfits stack up and co-exist in one server after the merge? What if an outfit of the same acronym exists already on either server?
  • Outfits should remain unaffected by the merge but as this is a major shift of player data, we will review the results after the merge for any issues.

 

• How long will the merge take?
  • All servers will be offline for the merge process to complete which may take anywhere from 3 – 6 hrs. Please check our status on X for further updates.

See you in-game!

The PlanetSide 2 Team