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All my homies hate agile, Jira, scrum, kanban, etc.
In truth none of these items are inherently wrong - what’s wrong is leadership picking up new tools and adopting management structures expecting them to solve fundamental organizational issues.
Instead they only serve to magnify the outcomes of your existing corporate culture.
Idk man, better than a post it Kanban… which is where I came from.
If Jira is shit, it’s not Jira, it’s your Manager. It takes some effort to learn and use, but when it’s set up and maintained, it helps a lot, especially for Virtual Teams.
Edit: But their Ai is shit. They gave it for free and now want to charge money for it. Nah bro, not for that removed.
Yeah, jira is going alright for us at work, but there are a lot of supporting people maintaining it and prioritizing things in meetings that we engineers don’t have to attend.
Everybody gangs up on hating Teams instead!
Want issues?
Start with Jira
I use Teams and Jira, and I can’t even imagine the amount of wasted time when I click anything in either of them and nothing happens for a good while, just waiting around.
If you press F12 and look at the network calls you can see the insane amount of analytics they are sending for every twitch of the mouse
Don’t worry teamsters we added 6 new ticket statuses so they can get auto-sorted straight to the abyss.
Jira is a masterpiece compared to the dumpster fire that is Teams.
Maybe the old, discontinued on-premise version. The cloud version of JIRA is a huge step back.
With that said, Teams is not a good product either.
Teams is the worst product Microsoft has released since IE.
There’s still Jira Data Center but nobody wants to pay extra for it so instead we have to deal the the garbage that is Cloud.
I beg to differ.
I’ve not had a real issue with teams since the early ‘new teams’ release. Nor have I had issues prior.
Using Jira is actually something I dread every day.
Knowing I have to go through the list of tasks and projects, where each click means another few seconds of staring blankly at the screen as it loads.In an age where I’m used to every interaction having a near instant reaction, using Jira feels like peeling potatoes with a butter knife.
Maybe you just don’t have a reasonable comparison. We just switched from Slack and Zoom to Teams and it has significantly impacted our ability to collaborate and communicate. It’s constantly dropping calls, video quality is awful, annotation is awful, the layout is wasteful with tons of wasted space, audio is terrible, there’s no closed captioning visible while screen sharing, there are too many problems to list. It’s the type of product I’d expect from a high school programming class, not a trillion dollar company.
As an outsider to a lot of such corporate things it sounds like they both suck a lot, just in different ways.
I never had any issues with Zoom or Slack. They do what they’re supposed to do. Jira is fine too, but I’m not a PM, so I don’t have to deal with anything other than the Kanban board.
Edit: I guess it’s relevant that I’m on a MacBook Pro, and not a Windows machine.
I absolutely love how this implies that the team is happy before going to Jira.
so not only can Atlassian not write software, they can’t develop a usable product, and they can’t even market it without insinuating how shitty it is.
I read “happy ___ starts with ___” as stating that happiness was the eventual result of a process that started with ___.
Here’s my Jira experience. MS shop, have a programming department, but I’m not in programming and programming isn’t our core product.
Need something that requires a Jira request. I use MS Edge because that’s what IT recommends and it’s not my computer. The only putative upside is that it knows who I’m logged in as. I click on the link for Jira, it asks me if I want to sign in with my account, which I assume is the MS one since it has the right email/user for it. It tells me that’s the wrong one. Would I like to use my Atlassian account? Sure, let’s use the same email. Whoops, you don’t have an Atlassian account, but there’s an MS account for your company. Do you want to use that, or something from the usual list of places that will log you in (Google, Facebook, MS)? Note that the MS option is only included in the list of third-party logins even though it knows my company has MS logins setup. So I click the MS option, and it may or may not ask for my password, because I’m already logged in via Edge, but it will certainly do my 2FA. And now I’m finally able to tell IT what is bothering me, and they wonder why people always seem frustrated.
So, now that I’ve gone through that once, I can save a single click by not choosing the Atlassian account option and go directly to signing in with a third party. I can only assume this is supposed to be the streamlined process.
Where happy teams go to die.
yeah sure, happy teams start with jira but they end up as angry and sad teams
For those complaining about Jira… I used to be one of you. After changing jobs and using several alternatives, I am begging to be back on Jira. Manage Engine is currently the bane of my existence.
The issue is more that all of these planning tools enable bad managers to implement bad management practices and workflows without any actual tracking for what constitutes bad management. Almost without fail, every manager I’ve worked with who is very attached to these products ends up using them for the sake of using them. And then when that produces shit results it’s all about “engineering buy in” and “process learning curves” and they end up doing real damage to products before someone notices that Jira actions are not correlated with protective management.
The biggest issue is that good, effective management tools actually end up being a double edged sword because of how they shield bad managers the illusion of legitimacy.
Company started on Asana, individual teams jumped to Jira, company eventually followed. I was always accidentally creating blank tickets in Asana.
Honestly 95% of Jira complaints are because people have crap workflows configured. Out of the box Jira is pretty terrible but it’s very customisable and you need to adjust it to suit your needs - and they have to be your needs and workflows.
That being said, there’s that last 5% that Jira just gets in the way. If anyone has ever had multiple teams working on a single product, Jira is very prescribed about how you’re supposed to structure that and If you don’t, it’s a pain.
I can type out the entire 10 word long name of my sprint into the searchbar, and it Jira will pull up 22 pages of things that are not even CLOSE to what I searched. It’s a nightmare to try and find my current sprint among the 65 other team’s sprints every month.
I find jiras search to be decent enough, you might get better results using a filter on sprint name with your current sprint in it.
Right, the entire issue is that it basically acts as a massive layer of insulation between reality and bad management. The whole thing is like a fucking paradox - any time you make a change to workflows or procedures there’s this stupid period where you need to “wait for buy in” where it doesn’t matter how outwardly idiotic the change is, you can’t actually call it obviously fucking stupid for like several weeks, or you are seen as being contrarian, or causing trouble. And the real bullshit is that the “better” the tools are, the more this effect is amplified. So as an engineer, I have paradoxically come to appreciate bad management tools simply because when someone does something stupid with them, I can call it out more easily.
I’d suggest that 95% of Jira complaints are actually about corporate culture which is felt most keenly through asshole PMs trying to micromanage you through a ticketing system. It’s mostly a fine piece of software - if you have a certified wizard to configure it it can be great… if you have a dummy it’s going to be barely usable - but you can say the same thing about github issue tracking.
The unfortunate thing is that the teams most likely to use Jira are also the teams I most likely never want to work on.
That might very well be the case, however, why are all of these apps so incredibly bad?
Jira especially seems like the definition of feature creep. It’s more bloated than a lactose intolerant child after a tub of ice cream.
Because having more ticked boxes than the competition sells. Doesn’t matter if it’s of any relevance.
I also wonder if people complaining about Jira are still on Jira Server. Jira Cloud is a much nicer experience. Certainly not perfect, but I’ve yet to see an actual viable alternative (once worked someplace that tried to move all project management to Gitlab… 🤮).
Cloud is way worse than server in my experience. Server was usually only bad because it was usually configured poorly and IT would never give admins to anyone who actually needed it. Cloud is bad because it’s slow as hell and can’t be configured correctly because the ability to configure it correctly has been sitting in “Gathering Interest” on Atlassian’s issue tracker for two years despite thousands of votes and comments.
I find Linear to be reasonably pleasant.
Haha a PM at my job just tried to move everything to gitlab thankfully someone in charge realized how stupid an idea that was…
We switched to a different tool that’s developed by the same company I work for, and there has been nonstop complaining about it ever since. Jira might not be the best tool, but it’s better than the alternatives by miles.
Also technical shit posting on Confluence is just the best. (I don’t like Atlassian, I just want to go back to Jira)
Did you ever try Pivotal Tracker? 🤮
That seriously has to be the worst product I have ever used. I don’t understand how it’s still around.
I so agree. My boss likes it and I find it bizarre that anyone pays for that garbage. We are switching to JIRA now due to a decision over his head :)
No, manage Engine and service now are the two big ones I used.
Oh God. Those are the 2 worst ones. They are mainly used for IT tickets, not for developing software. Jira isn’t the worst, but it does lack basic features. It’s just when companies use Jira you just know you are going to have to deal with a bunch of PMs who all they care about is velocity.
There are so many other simplified alternatives these days. Basecamp is one.
You are lucky. I’ve never used those but I can tell you that PT is a huge piece of shit. The UI is among the worst ever. My go-to example for why I hate it is that you can literally be working on a ticket, reading it or writing in it, and if another coworker does something to it that causes it to move positions in the board or list, the fucking thing will literally disappear from your screen in front of your eyes. It feels like the designers have never used software before.
ClickUp is A LOT worse than Jira.
Starting a new week on Monday, wondering how they f up tge experience on that web site this time…
Yeah, we were also once happy.
And then we started using Jira.
RIP
At least you’re not using Azure Devops boards, Service Now or Basecamp. Those are all worse in my opinion. I miss Jira.
Issue resolved
No defect
Will not fix
Jira teams start with happy*
Yeah, when you start Jira you’re probably still a happy team
Not for long…
“Atlassian - for when you want make your security team really work”
With Jira everything is an issue
Just do a lightweigt process in a few docs and Excel, and meet in person often enough that you know what folks are doing. That’s SOOOO much better and more natural for getting real work done. Great ideas die in JIRA among endless planning meetings and premature decomposition and estimates.
