And they lost because the airline used it in a stupid way that gave their customers false information in an official manner. The airline is the user in this context, this bill isn’t about them.
This bill is akin to suing the company that supplied the bot (even if it was a free open source bot available to all) because the airline was dumb enough to use it in such a stupid manner, instead of the airline itself for its misuse.
AI is a tool, you don’t go after the guy making hammers because someone used it on people instead of nails.
Define ‘bad stuff’. The user of AI should exercise reasonable caution, and not deploy AI when it does not make sense.
Microsoft AI described reporter as perpetrator of crimes he covered over the years.
https://lemmy.world/post/18999733
We have already had civil litigation against corporations trying to absolve themselves of AI faults, and in the airline case the airline was at fault.
https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know
And they lost because the airline used it in a stupid way that gave their customers false information in an official manner. The airline is the user in this context, this bill isn’t about them.
This bill is akin to suing the company that supplied the bot (even if it was a free open source bot available to all) because the airline was dumb enough to use it in such a stupid manner, instead of the airline itself for its misuse.
AI is a tool, you don’t go after the guy making hammers because someone used it on people instead of nails.