• Martin@feddit.nu
    link
    fedilink
    English
    arrow-up
    17
    arrow-down
    1
    ·
    3 months ago

    While I agree that increasing consumer debt is a problem, I think Klarna provides a valuable service for online shopping.

    I can get my goods delivered and inspect them before paying anything. If the goods are not as stated (or don’t arrive at all) I just dispute it and then it is Klarnas problem, I haven’t risked anything of my own money. If I had paid up front, I would have to try to get my money back. It’s almost always harder to get money back than to dispute and refuse to pay.

    Some regulations are welcome, but I don’t see BNPL as a bad concept in itself.

    • EtherWhack@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      arrow-down
      1
      ·
      edit-2
      3 months ago

      Klarna is permanently on my do not trust list, as what I experienced told me they can’t manage their system correctly. And for someone who can put a derogatory mark on your credit, I’m not risking it.

      (Bear in mind when I got the first email, just to be safe, I paid off the remaining balance the Friday of that week.)

      I figured they caught and corrected it, so no harm, no foul.

      When I tried using them at the end of the month however, (I think for upgrading my comp) they rejected my finance request. I wasn’t sure, but I had my suspicions it was due to their fuck-up as I only used them once.

      3 weeks later, they sent this.