• Martin@feddit.nu
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      3 months ago

      While I agree that increasing consumer debt is a problem, I think Klarna provides a valuable service for online shopping.

      I can get my goods delivered and inspect them before paying anything. If the goods are not as stated (or don’t arrive at all) I just dispute it and then it is Klarnas problem, I haven’t risked anything of my own money. If I had paid up front, I would have to try to get my money back. It’s almost always harder to get money back than to dispute and refuse to pay.

      Some regulations are welcome, but I don’t see BNPL as a bad concept in itself.

      • EtherWhack@lemmy.world
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        3 months ago

        Klarna is permanently on my do not trust list, as what I experienced told me they can’t manage their system correctly. And for someone who can put a derogatory mark on your credit, I’m not risking it.

        (Bear in mind when I got the first email, just to be safe, I paid off the remaining balance the Friday of that week.)

        I figured they caught and corrected it, so no harm, no foul.

        When I tried using them at the end of the month however, (I think for upgrading my comp) they rejected my finance request. I wasn’t sure, but I had my suspicions it was due to their fuck-up as I only used them once.

        3 weeks later, they sent this.

  • Th4tGuyII@fedia.io
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    3 months ago

    Too many people end up in debt spirals with these BNPL companies because there’s no consistent safeguards against it, so we absolutely should be regulating them better. We shouldn’t be leaving financially vulnerable people to the wolves.

  • EdanGrey@sh.itjust.works
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    3 months ago

    It’s way too easy to use these companies, so often klana comes up as an option as if it’s a payment method. There should be hoops to jump through before you can use these companies