I’m planning in mailing my macbook into apple, the issue is they couldn’t tell me exactly if it was going to be a level 2 or level 3 repair? If its a level 3 I honestly don’t want to pay it but at a level 2 I would be fine to pay it.

    • AperiOperimentum@lemmy.world
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      1 year ago

      I don’t believe so. This may vary by country, though. I’ve brought and mailed mine in before. When they told me the price I just said no thank you and took my laptop back, no charge. Canada btw

        • brewdtype@lemmy.world
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          1 year ago

          I believe they were answering “No”, you are not charged a fee just for them to evaluate it and offer a repair price.

          Which is true. Apple does not charge any fee for evaluation of a repair. If you bring/send your device to an Apple Authorized Service Provider, however, they are free to charge what they’d like for this.

        • Jestzer@lemmy.world
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          1 year ago

          … if you accept the quote, then yes, you’d pay $300. Otherwise, you can reject it and take home the un-repaired device.