I have been using them for a few days now. The card was free, and shipped quickly. Support has been a mixed bag, fastest way to get it was in-app. But they can’t do everything so sometimes you have to rely on email, they also apparently have a forum. There is no phone support like Wise does. Besides that, bank transfers move much more quickly compared to Wise, and they gave me cashback (but only up to £5 worth). Besides that, everything works (besides the one time support stopped working, but that was just because I had not updated the app). Technologically superior to NZ bank apps, but that shouldn’t be a surprise.
I have been using them for a few days now. The card was free, and shipped quickly. Support has been a mixed bag, fastest way to get it was in-app. But they can’t do everything so sometimes you have to rely on email, they also apparently have a forum. There is no phone support like Wise does. Besides that, bank transfers move much more quickly compared to Wise, and they gave me cashback (but only up to £5 worth). Besides that, everything works (besides the one time support stopped working, but that was just because I had not updated the app). Technologically superior to NZ bank apps, but that shouldn’t be a surprise.