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  • azertyfun@sh.itjust.works
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    1 year ago

    Great analysis. I’d add that, as that famous article states, platforms are in a unique position for enshittification as they stand to bleed value from both users and advertisers/creators. Whereas a traditional business like a hardware store needs to keep a certain level of customer satisfaction (low as it is) and cannot pretend to survive by selling nonfunctional hardware.