Need this nationwide. I hate having fees added on to the price of what I’m ordering.

  • bitwaba@lemmy.world
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    7 months ago

    It’s common place in London to include a 12.5% service charge on the bill now. But it’s not mandatory. You can literally just be like “please remove the service charge”.

    It’s kind of interesting because as an American it’s like I get to witness the invention of service charges in real time. If you hear employee complaints or warnings from people online they’ll say “the restaurant puts it into a common pool and only pays the employees a small portion of it” or “if you want to tip the staff, remove the charge and leave them cash” or “the business isn’t legally required to share any of the service charge with the employee”.

    It’s like you get to see the UK go through all the bad phases of tipping culture before we get to the version we have in the US while everyone knows the winning move is to just not start down the tipping path in the first place.