• Ledivin@lemmy.world
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    7 months ago

    Sony really managed to erase one of their best-selling games in less than 3 days, for literally no potential gain at all. All risk, no reward: what a fuckin’ business strategy

    • MotoAsh@lemmy.world
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      7 months ago

      Suits only think in green, and assume “consumers” do only that: consume.

      I’ve been waiting 20 years for people to realize it, and that’s only because I’m young compared to others who have realized what capitalism is: Institutionalized greed.

      • PM_Your_Nudes_Please@lemmy.world
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        7 months ago

        I mean, Palworld suffered from the exact opposite problem, where the game received basically no post-launch content. So once players burned through the main game, there was very little reason to keep playing.

        This just goes to show that support needs to both exist and be something players agree with.

        • intensely_human@lemm.ee
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          7 months ago

          Space Engineers also desperately needs some kind of goal.

          I was doing 6 hour sessions on that game no problem until I got to the moon, at which point the game suddenly felt so pointless, and my ship hasn’t moved.

        • Paddzr@lemmy.world
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          7 months ago

          Have they dropped it or it’s taking a while to get more content?

          I’m not opposed to trying it one day, once it has some dev time behind. Right now I heard end game isn’t there yet.

          • Whitebrow@lemmy.world
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            7 months ago

            They’re slowly building it up, patching bugs and recently (in the last 30 days?) released a few new pals

          • Xanis@lemmy.world
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            7 months ago

            I’ve been tracking continued interest partially based on when updates are dropped and the interest in those updates.

            It’s been pretty consistent tbh

      • Fubarberry@sopuli.xyz
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        7 months ago

        Sony’s website said that PSN account linking would be optional, and they only changed the website to saying it’s required yesterday (May 3rd)

  • donkeystomple
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    7 months ago

    I’m glad people are pushing back against this. All the unnecessary account creating has gotten out of hand.

    • Rakonat@lemmy.world
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      7 months ago

      Me remembering all those origin fan boys going on and on how steam customer service sucks without taking that sliver of a second to ask why they constantly had to use EAs customer services all the time.

    • xavier666@lemm.ee
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      7 months ago

      I fear that there will never be another company like Steam

      • Doesn’t make unnecessary changes to their UI
      • Private, without public shareholders
      • Has virtually no PR; community does it for them
      • Takes the side of the people over publishers
      • Has a sound refund policy

      I’m afraid when Gabe dies, the culture of “does nothing but still wins” will die along with him.

      • Alteon@lemmy.world
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        7 months ago

        Steam is a prime example of how long a product/service can actually last when you’re not constantly changing the product/service. Funny how when you don’t change a product and keep service great, it doesn’t seem to go through enshitiffication. What are the odds…?

  • JoeKrogan@lemmy.world
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    7 months ago

    It is worth it to refund it to send the message. We have seen what happens with ubisoft when they just stop supporting a game. What is stopping Sony from discontinuing matchmaking down the line after forcing a psn account, thats in addition to the regional restrictions and the fact they leak like a sieve.

    Helldivers 3 could come out and they decide to just stop access to 2.

    Money is the only thing these execs care about. Its worth tanking a game so they get the message.

    • Appoxo@lemmy.dbzer0.com
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      7 months ago

      I complained to the boards abouts The Crew getting pulled the plug.
      Ubisoft removed my access to the game.

    • Kazumara@discuss.tchncs.de
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      7 months ago

      What is stopping Sony from discontinuing matchmaking down the line after forcing a psn account

      That’s definitly unfair when companies stop supporting multiplayer without even allowing community servers. And I could see Sony pulling shit like that.

      But don’t you think matchmaking already depends on Sony, regardless of this PSN account question?

    • baconisaveg@lemmy.ca
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      7 months ago

      PSN has been around for 30 years, there’s no reason not to have one unless you’re an Xbox baby or just a real fucking crybaby. This was announced when the game launched, it was also announced that it was being temporarily disabled, and yet people still bought it. It says on the Steam store page a PSN account is required, are you all just that fucking stupid?

      God damn I’m so fucking sick of this crybaby outrage culture.

      • SkyezOpen@lemmy.world
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        7 months ago

        there’s no reason not to have one unless you’re an Xbox baby or just a real fucking crybaby.

        Or in one of the many countries where psn isn’t available. Thought we already went over this shit.

        • baconisaveg@lemmy.ca
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          7 months ago

          I’ve looked at the list of places where PSN is supported. 73 countries covering the major markets in most of the world, and it’s not in places where local laws and regulations, or the cost of doing business, or just the political climate make it unfeasible.

          Guess what? I don’t give a shit. So you can’t play Helldivers in Haiti or Afghanistan, guess what, it’s a video game and you’ve got bigger fucking problems.

  • Tier 1 Build-A-Bear 🧸@lemmy.world
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    7 months ago

    I got mine off fanatical and they’re not budging, telling me to reach out to the devs lol. So I quoted the devs on their discord saying to pursue refunds and that I’d opened a chargeback XD

    • Dark Arc@social.packetloss.gg
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      7 months ago

      Fanatical and all of the discount sites are basically “you bought it, you own it, no refunds.” That’s part of why they offer discounts, it’s kind of a risk you take.

      https://support.fanatical.com/hc/en-us/articles/201027572-Can-I-get-a-refund-cancel-my-order

      Issuing a chargeback for a product that was delivered could land you in court even if it works. More realistically will result in Fanatical permanently banning your account.

      Never buy a game on these sites if you are at all uncertain about it. There is no refund and the key has been exposed.

      • krnl386@lemmy.ca
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        7 months ago

        From that article they say they will issue refunds if there is a technical issue with the game. Thus, if you live in a country where PSN is not available, you could go that route. “I’m trying to sign up for multiplayer but I can’t because my country is not listed. Therefore multiplayer is broken and I want a refund, because this is a technical issue; a part of the game isn’t working.”

        May be worth a shot…

      • Tier 1 Build-A-Bear 🧸@lemmy.world
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        7 months ago

        Yup totally fair, and yeah I’ve been blacklisted from a couple other stores by opening chargebacks in cases where it was necessary (not receiving the product, receiving a different product, the company refuses to refund or expects me to pay return shipping when they send me the wrong product), and in those cases I was totally ok never buying from them again anyway lol. I’ve been completely honest with my bank and provided all the documentation, eulas, and communications, and I seriously doubt anyone will spend the court fees over $40-60 to take me to court. All the same, I completely agree about not buying from these sites if you’re uncertain about things like this

        • Dark Arc@social.packetloss.gg
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          7 months ago

          Yeah, the court thing was more a general thing… I doubt they’d actually do it.

          All the same, I completely agree about not buying from these sites if you’re uncertain about things like this

          💯 I look at them as a gamble/only buy things I’m SURE I want.

  • uber_chicken@lemmy.world
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    7 months ago

    I’ve tried to refund twice in the past 2 days with no luck. Would love to know what option people are selecting and what message they are including to steam to get it

    • Ledivin@lemmy.world
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      7 months ago

      They’d be stupid to delete progress… that just sounds like it’s a way to guarantee that nobody returns instead of trying to lure them back.

      …but then again, I suppose we’ve learned that business decisions aren’t their strong suit 🤷‍♂️

      • GeneralEmergency@lemmy.world
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        7 months ago

        My original comment was more about a hypothetical scenario, based on previous incidents. Now seeing the response my comment got.

        I hope they do.

        There’s nothing I love more than seeing G*mers throw temper tantrums like the little babies they are.

      • PeachMan@lemmy.world
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        7 months ago

        Why in the hell would they save progress for a player that has refunded the game? You’d have to be delusional to assume that.

        • inb4_FoundTheVegan@lemmy.world
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          7 months ago

          Literally the opposite. Why would they ever do that? You are underestimating how easy it is to do nothing, game progress is beyond negligible in terms of storage space. And deleting it would reduce any chance of returning customers.

          Look at it from sony’s PoV, if they did delete saves and then the community becomes less upset next year, why would they want to preemptively prevent people for giving them another chance?

          Not only would it be a terrible business and PR move, there is just no precedent for this type of thing. Do MMO’s delete your characters once you unsub? Or do they just sit tight and wait for you to come back?

            • SchmidtGenetics@lemmy.world
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              7 months ago

              Not if you refunded the purchase price of the game. Letting your payment lapse isn’t the same thing….

          • PeachMan@lemmy.world
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            7 months ago

            A subscription-based game is completely different than a one-time purchase that you’ve refunded.

            • inb4_FoundTheVegan@lemmy.world
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              7 months ago

              I knew you would say that, but seriously, stop and think about how its literally the same situation. There is no reason that Sony would delete data from a customer that might potentially give them money.

              Especially when the data is probably just a handful of MB.

              • DebatableRaccoon@lemmy.ca
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                7 months ago

                The only way it makes sense is if Sony gets vindictive and opts for scorched earth. It doesn’t make business sense but this is the second time within 6 months Sony have tried taking away content from paying customers by one means or another. They clearly aren’t very good at business these days.

            • theareciboincident@lemmy.dbzer0.com
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              7 months ago

              I like how you completely ignored how your entire point of view makes no sense and chose to pick apart an analogy that is perfectly appropriate for the situation

              You must be pretty young, just keep enjoying your days.

              Stay in school and maybe you’ll find out multi-billion dollar companies manage millions of dollars in inventory and data using one analyst manually fixing incomprehensibly large Excel sheets lmao