Today we have updated a portion of our Refund Policy regarding pre-purchased titles. This change covers titles that are in pre-purchase and offer “Advanced Access”. Playtime acquired during the Advanced Access period will now count towards the Steam refund period. You can find our more information regarding Steam Refunds here.
I’m not familiar with advanced access but I suppose the worry would be whether the game could be changed between then and the final release. If it can, then your play time might not represent the final product.
I think that’s the thing where if you pre-order the Collector’s Edition or whatever, you get the game 3 days earlier than everybody else, but I could be wrong. If that’s the case though… It seems like yeah why wouldn’t it count toward your refund window?
It’s hard to imagine the game changing much in that window… But maybe it matters for zero-day patches or something.
This seems fine? Is there an anticonsumer angle or something that I failed to notice?
I’m not familiar with advanced access but I suppose the worry would be whether the game could be changed between then and the final release. If it can, then your play time might not represent the final product.
I think that’s the thing where if you pre-order the Collector’s Edition or whatever, you get the game 3 days earlier than everybody else, but I could be wrong. If that’s the case though… It seems like yeah why wouldn’t it count toward your refund window?
It’s hard to imagine the game changing much in that window… But maybe it matters for zero-day patches or something.
Pretty sure that’s exactly what this is and doesn’t seem unreasonable to me.