• Bytemeister@lemmy.world
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    8 months ago

    Yes, but remember that the insurance company makes money by denying claims and minimizing the cost of the claims that they can’t deny.

    My wife was run off the road by another driver, we had it on her dash cam. All in about 400 dollars worth of damage to her car. The offending driver fled the scene, and we were unable to get insurance information… At first… We paid to have the car repaired out of pocket, since the damage was less than our deductible, and the insurance company started to slow roll our claim. First, they “lost” the case, then they “transferred” it to another agent, then they couldn’t locate the owner of the other car, then the owner claims the accident never happened, then their portal was unable to accept freaking video files of the accident… After a lot of digging on our end, we found out that the other driver has the same insurance as us. Suddenly it seemed all the delays, denials and fuckups were intentional, since they would have the both driver and vehicle info in house.