Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • bane_killgrindEnglish
    112·
    6 months ago

    I don’t think you are able to grok the actual issue, which is a big corp demanding free work, then demanding a pittance to complete the work, then being buthurt when people refuse to work with them.

    • AA5B@lemmy.world
      13·
      6 months ago

      So is the real analogy …

      You gave some old clothes to charity, expecting nothing back. However you spotted a lawyer wearing your old clothes so walked up and demanded money?

      • bane_killgrindEnglish
        3·
        6 months ago

        No no no lawyer came knocking at my door begging me to darn a sock

        • AA5B@lemmy.world
          11·
          6 months ago

          And of course you said “sorry but I can’t do that right now” and went on with your life , rather than jumping down his throat, then holding a grudge for 11 months?

          • bane_killgrindEnglish
            1·
            6 months ago

            If the dude was so tone deaf and myopic I’d post a bad review on yelp