Hi,

OpenRGB doesnt open when i try to start it. It loads for 2 seconds on my mouse, then absoluty nothing happens.

A few days before everything was working fine.

I tried deleting all files and redownloading several times.

I did try to run as admin.

I see no tasks on my task manager related to OpenRGB.

Help would be very appreciated! Thank you :)

    • JongiKongiOPEnglish
      2·
      8 months ago

      Hi, thanks for your answer! You helped my already: I checked th Application event log and it gives following error when i try to run OpenRGB: “faulting module name: ucrtbase.dll”

      I googled a lot already and tried to fix this: rapaired visual c++, reinstalled visual c++ etc. Sadly nothing helped.

      I know this is now probably more of an windows problem then OpenRGB problem. Maybe you can help me anway or redirect me, to where i mind find help with this problem.

      Thanks so much! Regards.

      • agent_flounder@lemmy.worldEnglish
        2·
        8 months ago

        What windows version?

        What version of openrgb?

        Also is your version 64 bit or 32 bit?

        Maybe it’s a version mismatch with visual c++ runtime? I’m guessing here.

        I’ll search and update here later.

          • JongiKongiOPEnglish
            2·
            8 months ago

            Yeah i did find alle the links your posted myself today, when i researched about the ucrtbase.dll file.

            Sadly it didnt help, i hope i did everything as supposed.

            I did reinstall Microsoft Visual 2019 C++ from the link you posted here, i hope i did corrctly (i used this Link (description: “Permalink for latest supported x64 version. The X64 Redistributable package contains both ARM64 and X64 binaries. This package makes it easy to install required Visual C++ ARM64 binaries when the X64 Redistributable is installed on an ARM64 device.”)

            I also tried every step from the partitionwizard website.

          • JongiKongiOPEnglish
            1·
            8 months ago

            Thanks, i will check that out and report back.

            I did run OpenRGB as admin the first time. As i said, it used to run perfectly and then one day it just didnt. Dont know what changed.

            I also always do try to run it as admin, when i try top open it again, no help so far.

            • kendrick1017English
              2·
              5 months ago

              I had the same problem not being able to get OpenRGB to run after tried everything above and reinstalled. I don’t know if you still have the problem but here is how I fixed it.

              Deleting the whole openrgb folder does not really uninstall it completely, there is still data like profiles in the appdata/roaming folder. I suppose my problem is one of the profile name I created was not in English, which caused the problem.

              If you still can get it running, maybe try reinstalling again. Delete the whole openrgb folder, and then go to C/users/“yourusername”/AppData/Roaming and delete the openrgb folder there.

              • JongiKongiOPEnglish
                1·
                4 months ago

                Oh my god bro, it worked! You just helped me so hard, thank you so much! I had the problem the whole time, didnt manage to fix it… I just randomly checked this forum again with no real help, and seeing you answer exicted me already! Now that it really works, i cannot begin to describe my gratitude! Thanks so much man.

        • JongiKongiOPEnglish
          1·
          8 months ago

          Windwos 11 Pro

          x64

          OpenRGB Version 0.9 64-bit

          I dont understand what you mean by version mismatch.

          I’ll answer to your other comment. Thanks again!