Hi,

OpenRGB doesnt open when i try to start it. It loads for 2 seconds on my mouse, then absoluty nothing happens.

A few days before everything was working fine.

I tried deleting all files and redownloading several times.

I did try to run as admin.

I see no tasks on my task manager related to OpenRGB.

Help would be very appreciated! Thank you :)

    • @JongiKongiOPEnglish
      2•2 months ago

      Hi, thanks for your answer! You helped my already: I checked th Application event log and it gives following error when i try to run OpenRGB: “faulting module name: ucrtbase.dll”

      I googled a lot already and tried to fix this: rapaired visual c++, reinstalled visual c++ etc. Sadly nothing helped.

      I know this is now probably more of an windows problem then OpenRGB problem. Maybe you can help me anway or redirect me, to where i mind find help with this problem.

      Thanks so much! Regards.

      • @agent_flounder@lemmy.worldEnglish
        2•2 months ago

        What windows version?

        What version of openrgb?

        Also is your version 64 bit or 32 bit?

        Maybe it’s a version mismatch with visual c++ runtime? I’m guessing here.

        I’ll search and update here later.

          • @JongiKongiOPEnglish
            2•2 months ago

            Yeah i did find alle the links your posted myself today, when i researched about the ucrtbase.dll file.

            Sadly it didnt help, i hope i did everything as supposed.

            I did reinstall Microsoft Visual 2019 C++ from the link you posted here, i hope i did corrctly (i used this Link (description: “Permalink for latest supported x64 version. The X64 Redistributable package contains both ARM64 and X64 binaries. This package makes it easy to install required Visual C++ ARM64 binaries when the X64 Redistributable is installed on an ARM64 device.”)

            I also tried every step from the partitionwizard website.

          • @JongiKongiOPEnglish
            1•2 months ago

            Thanks, i will check that out and report back.

            I did run OpenRGB as admin the first time. As i said, it used to run perfectly and then one day it just didnt. Dont know what changed.

            I also always do try to run it as admin, when i try top open it again, no help so far.

        • @JongiKongiOPEnglish
          1•2 months ago

          Windwos 11 Pro

          x64

          OpenRGB Version 0.9 64-bit

          I dont understand what you mean by version mismatch.

          I’ll answer to your other comment. Thanks again!