A New York-bound Virgin Atlantic flight was canceled just moments before takeoff last week when an alarmed passenger said he spotted several screws missing from the plane’s wing.
A New York-bound Virgin Atlantic flight was canceled just moments before takeoff last week when an alarmed passenger said he spotted several screws missing from the plane’s wing.
At some point, that part was taken off the plane and it was replaced, or maintenance was done on it, or maintenance was done on something underneath it. It was then replaced. There is a documentation trail that says all of this was fully completed. The documentation was signed off on by someone who was qualified in this task, and/ or by a supervisor who checked it off.
If there is no documentation, or if the documentation indicates something was done that was in fact not done, the CAA/ FAA is going to have a big problem with this. They are sort of interested in how maintenance is done and documented. If they didn’t do this right, what else are they/ have they been “pencil whipping?”
I can see a pretty thorough inspection of their maintenance practices and documentation in the near future. If they find a pattern of this, the maintenance gets decertified and the airline can’t fly until they are cleared.
TL;DR Someone dun goofed
There’s a massive failure in maintenance and Operations’ culture here. This isn’t the exact sort of situation where you’d use LOTO, but you need something similar. Lock the engine in the off position until the removed part is properly reinstalled.
I want to call maintenance errors like this rookie… But they really aren’t. There’s plenty of plant incidents where people either don’t have a proper procedure or don’t follow it, and a welder tries to work on a live gas line. Or someone opens a valve without realizing it needs to be closed.
I still say we fine the companies and hold the CEOs personally responsible, because the buck stops there, and these mistakes are more likely to happen in an organization that doesn’t have a robust safety culture.