Bluesky Post (this was also posted on twitter)

I was hoping to find a statement from the aggressor, but it seems to be too early.

  • hactar42English
    66·
    2 days ago

    I could understand that if they were an overseas company, but they are from the US. That had to be one of the most incompetent customers service reps ever.

    • nocturne@sopuli.xyzEnglish
      57·
      2 days ago

      It is not uncommon, I was almost arrested when I moved to PA because I did not have a passport, or visa, or green card to go with my NM ID that clearly says USA on it for this very reason. Our license plates also say USA on them.

      Maryland also refused me a license twice saying that I needed proof I am a citizen, despite having my NM birth certificate.

      I also had two other distributors tell me they do not sell to Mexico.

      The president elect also has made the mistake. He said we need a border wall between Mexico and Colorado.

      • derfunkatron@lemmy.worldEnglish
        3·
        2 days ago

        I had problems with TSA before because my real ID confused them and they didn’t believe it was a valid US ID. Granted, this was at a regional airport, but it’s literally the ID that complies with requirements set by Homeland Security for the specific purpose of use in airports by TSA.

        Edit: and my ID isn’t even from New Mexico!

    • PM_Your_Nudes_Please@lemmy.worldEnglish
      44·
      2 days ago

      Yeah, New Mexico IDs and license plates both say “New Mexico, USA” for exactly this reason. So many people have almost been illegally arrested and turned over to ICE by incompetent cops during traffic stops. Cops will pull New Mexico plates over, see the New Mexico ID, and demand to see visa paperwork because they think the person is from Mexico.

    • PresidentCamacho@lemm.eeEnglish
      17·
      2 days ago

      The customer service rep is also AI. And if it isn’t, u can bet your ass in 5 years its just going to be AI all the way down for anything support related. Literally anything to not have to pay humans for work.