The app was crashing instantly on a family member’s phone, and looking up the problem got me a lot of recent posts about the issue.

Fix:

  1. Go to the play store and find the app, either by searching for it, using the installed apps list, or this link: https://play.google.com/store/apps/details?id=com.google.android.apps.maps
  2. It should have a button for “Uninstall”, with a note about only uninstalling updates as it is a system app
  3. Select uninstall, and then open the app

You may also need to disable automatic updates for the app until this gets fixed.

  1. Repeat the first step to open the app page
  2. Tap the 3 dot menu
  3. Uncheck “Enable Auto Update”