• abraxas
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    1 year ago

    That ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.

    • Petri
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      1 year ago

      You’d be surprised at how many folks take it personally…

      • abraxas
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        1 year ago

        Perhaps. I’ve always had good working relationship with non-techs; but I set boundaries and put on the superman outfit in the 11th hour when they screw up royally.