iliketurtles@lemmy.world to Programmer Humor · 1 year agoCreate A Bug Ticketlemmy.worldimagemessage-square28fedilinkarrow-up1605arrow-down15
arrow-up1600arrow-down1imageCreate A Bug Ticketlemmy.worldiliketurtles@lemmy.world to Programmer Humor · 1 year agomessage-square28fedilink
minus-squareabraxaslinkfedilinkarrow-up3·1 year agoThat ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
minus-squarePetrilinkfedilinkarrow-up1·1 year agoYou’d be surprised at how many folks take it personally…
minus-squareabraxaslinkfedilinkarrow-up1·1 year agoPerhaps. I’ve always had good working relationship with non-techs; but I set boundaries and put on the superman outfit in the 11th hour when they screw up royally.
That ain’t very grizzly. We have a “need more info” column in our support trello and nobody has a problem with it.
You’d be surprised at how many folks take it personally…
Perhaps. I’ve always had good working relationship with non-techs; but I set boundaries and put on the superman outfit in the 11th hour when they screw up royally.