Thanks for the reply!

• At the longest I waited a couple hours before powering it off. Still nothing
• I did reseat all the cables I saw running down from the display. Since diagnostic passed I would guess they are good
• The bright light didn’t work either (although I was hopeful! cool idea)

A couple things I’ve noticed since are:

• The screen doesn’t seem to be off but displaying all black
• Booting the laptop with a Fedora live USB changes the behavior of the Shutdown button. With no boot media it turns off instantly. With Fedora live it has to be held down to turn off. This makes me think the OS has booted successfully…

We might be in the same parcel, mine also says “Clearance delay - Import” stuck in Anchorage bound for US.

FedEx’s tracking specifies: “Clearance instructions from the importer are required.” Framework is the importer, right? I’m guessing I don’t have to do anything but wait.