I personally have had mostly bad experiences with FedEx, but I do eventually get my packages in good shape. Their UI for tracking and management is awful. I had to sit on hold with support for fifty five minutes yesterday to confirm that the pickup was registered instead of delivery despite them not showing that. Now it’s going through additional clearance in Alaska for customs.

That last part is likely a customs caused issue, but damn are they unclear and have bad customer experience in my experience.