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Joined 11 months ago
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Cake day: October 27th, 2023

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  • If you know they’re being overrun with RMA and sp ticket, why are you complaining? I’m in batch 4 and I got a defective keyboard, the RMA process took 2 weeks to complete but I recognized that Framework is new and product can have defect. You’re not the only person who have issue with your FW, so be patient. I do think you’re “Framework Karen” for posting this, you acknowledged the difficulties they’re facing yet you still think you’re entitled a better service time.