The former head of GCHQ has called for an end to the government handling crises over WhatsApp, saying the platform might suit gossip and informal exchanges but is inappropriate for important decision-making.

Sir David Omand, who ran the UK intelligence service before becoming the permanent secretary of the Home Office and the Cabinet Office, criticised the way government was conducted in the pandemic and said future crises should be handled with “proper process”.

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    11 months ago

    Exactly! I would be fired for sending one message over personal devices from my work at a private company. My friend is a social worker for a council and would be struck off for life for sending one. These are clearly told to us, reinforced regularly and lets be clear, it is so easy to follow!