• NAM
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    11 months ago

    God, the amount of times I’ve had to explain the EcoTank vs HP math to customers in my store, and then STILL have them pick an HP is fucking baffling.

    • HexesofVexes@lemmy.world
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      11 months ago

      My deepest condolences - the absolutely dire mathematical skills of the purchasing public never cease to horrify me.

      • NAM
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        11 months ago

        If they want a third option, I usually recommend Brother, and even more I tend to recommend used/refurbished. We just don’t carry those in my store.

        • PurpleTentacle@lemmy.world
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          11 months ago

          Brother used to be the best choice, until ~2020 when they, too, went over to the dark side and secretly blocked third party toners via firmware auto-updates.

          Not sure if any non-shitty printer makers are left, there’s only so long that you can recommend “try to find an old Brother printer and disable firmware updates” is an effective choice.