Plug in headphones into the headphone jack of your OLED steam deck. If you hear bad static or hum - it means something is wrong and you should submit a support ticket so Valve prioritizes finding a solution. This issue is very widespread

    • vlegato@alien.topOPBEnglish
      1·
      1 year ago

      That’s not the point. If customers are going to spend $500+ for a brand new product like this - then at the very least everything should work and not be broken. A lot of people like the option of wired headphones

  • Just_Maintenance@alien.topBEnglish
    1·
    1 year ago

    White noise is fairly common on nearly all electronic devices. It’s only on the high end where you start getting the expensive audio setups with low noise.

    • MoMac77@alien.topBEnglish
      1·
      1 year ago

      it’s not white noise. it’s significant disturbance. it literally hummmmms

  • Kurrizma@alien.topBEnglish
    1·
    1 year ago

    Mine has crackling every time any audio plays. I’ve got a ticket open and will probably RMA. The headphone jack on mine is unusable. It was perfect on my LCD Deck.

  • Beefy_Crunch_Burrito@alien.top
    BEnglish
    1·
    1 year ago

    I hear a very slight buzz with my headphones on my otherwise perfect 512 GB OLED. I already RMA’d an LE model for two dead pixels that had the same hum so I figured it was software related. I’m not going to return this because it’s very faint and I feel like it’s so common that there might be a software fix.

  • Kingslayer1337@alien.topBEnglish
    1·
    1 year ago

    Hmm… my deck has been fine so far. I’ve been using headphones almost the entire time I’ve been playing.

  • zzabcd_chn@alien.topBEnglish
    1·
    1 year ago

    I’m experiencing this on the 1T oled with Sony ier-m9. So far I found two solutions.

    1. Using the apple usb-c adapter on the usb-c port solves the problem. The only down side is I won’t be able to charge while using my headphones.
    2. Using a 3.5mm impedance adapter can significantly reduce the noise as well.
    • ryukvmi@alien.topBEnglish
      1·
      1 year ago

      yeah it just seems like interference, like on laptops. Don’t think an rma is going to fix anything

  • Bio340@alien.topBEnglish
    1·
    1 year ago

    Don’t tell /u/p0pe_f0x

    Dude can’t even handle people RMA for their dead pixels screen, he might just lose it knowing people will RMA for this issue

  • BigPep2-43@alien.topBEnglish
    1·
    1 year ago

    I’ll try mine out and report status later. So, far I haven’t had to try the headphone jack yet. But this week give me a reason to lol

  • YaShimmy@alien.top
    BEnglish
    1·
    1 year ago

    Thanks for the PSA. Just received my 512 OLED and the constant static/hum is present using Apple EarPods.