I got the wrong steamdeck sent to me, instead of the OLED 1TB I ordered, I got sent a 64GB LCD. I filed a ticket with Steam Support but I haven’t had a response in 24 hours.

Any one know how long they typically tend to respond. I am £569.00 down with a sub par deck, am a bit concerned the support ticket hasn’t been responded to.

  • Komsomol@alien.topOPB
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    10 months ago

    3 days with the last message being “We are looking into it” which preplexed me. What is there to look at lol, you sent me the wrong deck than the one i ordered for. Am giving them the space but wow it is a bit silly.