Anybody using Tata play fiber? Just saw on their website that they advertise 99.9% uptime.

Kind of tired of ACT going offline ~1h after a power cut.

  • aragon@lemmy.worldM
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    I use ACT but haven’t faced such major outage. However when power goes off my router disconnects and rejoins which takes around 5 mins. May be raise an escalation with ACT to see if they can provide power backup to their switch?

    • boo one@lemmy.oneOP
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      Yeah, I did call them. They are apparently switching to smaller Li backup batteries, with max backup of 2h.

      • lokesh@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        1 year ago

        Not just in Bangalore, seems like every where else they use some shitty backup to their switches. I have reported them number of times, they changed 2-3 batteries. All of them worked properly for a week and same story in the 2nd week.