Was thinking about moderators, and how users always have plenty of opinions about what moderators are doing wrong, but seems like you see less commentary from the moderators themselves about what it takes to do a good job.
Which is probably true across any situation where there’s a smaller number of leaders and a larger number of people in other roles.
Having experienced it, what does it take to lead a project, be a supervisor/boss, board member, pastor, dungeon master, legislator, etc?
That’s how I always approach complaints directed at my team. “Oh, so and so shouldn’t have done that way? Is that process documented? Are the instructions clear?”. A lot of the time it’s not their fault because they were doing the best they could with the information they had available. Of course the people responsible for providing these documents don’t want solutions, they want to removed.
Generally you are right but it amuses me when the opposite extreme happens. Like a month or so ago I had a client insist I document how the electrician should put wires into terminal blocks. I suggested that they get a new electrician if they couldn’t figure out that a screwdriver is the correct tool for screw terminals and that the wire labeled 100 should go in the terminal block marked “100”.