Too many users abused unlimited Dropbox plans, so they’re getting limits::Some people have taken “as much space as you need” too literally.

  • Touching_Grass@lemmy.world
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    1 year ago

    Why, you know there isn’t mythical endless and free source of crab legs right?

    Nobody should reasonably think there is. “Endless” is advertising. You’re suppose to still respect that its a business and that other people will want some as well.

    • Mane25@feddit.uk
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      1 year ago

      Why, you know there isn’t mythical endless and free source of crab legs right?

      If there’s not then they have no business selling an unlimited supply of it.

      Nobody should reasonably think there is. “Endless” is advertising.

      Where I’m from services should be as advertised, legally so.

      • Touching_Grass@lemmy.world
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        1 year ago

        It’s was unlimited. People uploaded whatever they wanted. The business had to reassess because these gluttonous people took it too far and so the service ended.

        • unscholarly_source@lemmy.ca
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          1 year ago

          In what world are “unlimited” and “all you can eat” synonymous with “too far”?

          “Too far” implies a definite limit, which is the antonym of unlimited and all you can eat, regardless of the business’s ability to sustain it. If there is a limit, don’t advertise it as unlimited or all you can eat that’s false advertisement.

            • hansl
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              1 year ago

              In the marketing department apparently.

              Companies should stop saying unlimited if we all agree nothing is unlimited, don’t you think?

              • Touching_Grass@lemmy.world
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                1 year ago

                We should be more responsible with services offered regardless what the service is otherwise. Growing up i remember life time guarantees, they no longer exist because these people who abuse services

                • hansl
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                  1 year ago

                  Lifetime guarantees are absolutely still a thing. But it’s normally for higher priced items since the quality of the average ware went down.

                  I agree with you that customers should become more responsible for the decisions they make. But we’ve proven time and time again (for decades if not longer) that customers are not rational actors that know everything about everything. Ads would never work if that was a thing.

                  But here we are. There are laws against false advertising and words have exact meanings. The fact that “unlimited” is still not false advertising baffles me. It should be.

                  I guess you’re okay with predatory wordings in product descriptions that target people who don’t understand that things cannot be without limits? Just because they should know better, ignoring the fact you don’t know everything? Where do you draw the line? Would you blindly trust a single drug description saying it cures cancer, though no such thing can ever exist?

                • GroggyGuava@lemmy.world
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                  1 year ago

                  No, they no longer exist bc they were never sustainable, but they knew that in the first place and sold it as “life time” bc they knew they could make money by lying to customers. Lying is bad and we all agree businesses shouldn’t lie, no?

            • _haha_oh_wow_@sh.itjust.works
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              1 year ago

              That’s kind of the point: Companies shouldn’t be allowed to advertise anything as unlimited when it is, in fact, not.

              • Touching_Grass@lemmy.world
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                1 year ago

                They shouldn’t advertise lots of things but personal responsibility could have resulted in this service still being available so the bigger issue to me is the self regulation. I would bet good money the reason people used this much storage was for commercial reasons which would be abusing a personal use account. Which people should be pissed at rather than the unlimited.

                  • Touching_Grass@lemmy.world
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                    1 year ago

                    They didn’t lie. Users could upload whatever they could. But individuals uploaded so much it made the company reassess what they offered. So like in life, the rest of us lose out because a handful of assholes abused a system

            • JuxtaposedJaguar
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              1 year ago

              In what world do Nigerian princes email random people and offer to send them millions of dollars? Is it ok to scam old people and idiots because they should know better?

        • Mane25@feddit.uk
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          1 year ago

          No, if it was unlimited, I should be able to pipe /dev/urandom to it for fun if that’s what I choose to do. What’s this about “gluttony”? They sold the service as that.

          • Touching_Grass@lemmy.world
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            1 year ago

            You can do it doesn’t mean you should which is my point. I can leave trash in a theater because they offer a service where workers clean it up. Doesn’t mean I should even though it’d advertised as part of the theater experience.

            I’d go so far to say that we’re dealing with a culture of people who are in capable of self regulating and that is why so many things are worse for people today. Just because its offered as a service shouldn’t mean I push its limits regardless of the gimmick used to advertise it.

              • Touching_Grass@lemmy.world
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                1 year ago

                I’m not. Do you have access to this service anymore?

                No one does because of a handful of abusive people who took it too far. This isnt the only case of this either. I’m arguing because I’ve lost many good services because of people that cant self regulate themselves

                • NotSoCoolWhip@lemmy.world
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                  1 year ago

                  Why would you need to regulate the usage of an unlimited service? Aren’t you paying for the luxury of not having to regulate yourself to a fixed limit?

                  • Touching_Grass@lemmy.world
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                    1 year ago

                    Why would you need to regulate anything. Why can’t I leave my shopping cart where ever I like. Why shouldn’t I leave all the trash in my seat. Why shouldn’t I throw cigarette butts out my window. There’s lots of advertised services that are limitless that doesn’t make it right to abuse it

              • Touching_Grass@lemmy.world
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                1 year ago

                Because we all know its a business and that unspoken thing is the same everywhere, you have access to a service just don’t be a dick about it.

            • JuxtaposedJaguar
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              1 year ago

              If the theater specifically advertised itself as a place where you could leave as much trash as you wanted, then yes, that would make it reasonable to do.

        • weedazz@lemmy.world
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          1 year ago

          The business advertised something to differentiate itself from the free market, it’s not the free markets fault if the business cannot sustain what it advertised

              • Touching_Grass@lemmy.world
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                1 year ago

                The theater has a service where they clean up after customers right. So I can take advantage of the service by leaving all my garbage on the ground. Hell I could bring my own garbage from home and Leave it for them. Taking advantage of services in some cases creates a risk that you’ll lose that service for everybody else and that should mean any service we use should mean we assess if the way we use any service is creating that risk

    • accideath@lemmy.world
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      1 year ago

      Yea but all you can eat buffets have a clear limit: The stomach size of the guests. It’s not an unlimited dinner. It’s specifically limited to the amount you can eat. (Besides that, a lot of all you can eat places have a time limit of an hour or sth).

      If dropbox or google offer unlimited storage, then it’s only reasonable to use that storage. After all, that’s what you signed up for. It’s not abuse if they tell me it’s okay beforehand. As long as the terms of service don’t specify a limit, there is none. And if the terms of service do specify a limit, then unlimited is false advertising. If they don’t want you to use as much data as you like, they should have called it the 20TB plan or whatever they see as reasonable.

      A way to offer unlimited storage but “cripple” it enough, so users won’t fill your server quicker than you‘d like, would be to only allow a certain size of uploads per month. So you have unlimited storage but you can only upload, say, a 100GB a month. That way, it‘d take almost a year to fill up a Terabyte and you can still claim unlimited storage. That would of course also cause backlash but you could technically still offer unlimited storage.

      • Touching_Grass@lemmy.world
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        1 year ago

        Yes all that works and better. It still shouldn’t change that I should also recognize that taking a service to its limits would cause me and others to lose it.

          • Touching_Grass@lemmy.world
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            1 year ago

            And that’s not reasonable to anybody who is going to upload 20TB. Every party involved knew what would happen

            • PoopingCough@lemmy.world
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              1 year ago

              Why do you get to decide what is reasonable? I could see pro videographers shooting in 4k easily hitting that mark just doing their job. You’re acting like this was a case of trolls ruining it for normal people when you have literally zero evidence that it wasn’t people just using it how they were told it could be used. If you have bad actors abusing your system, the solution is to remove the bad actors, not punish everyone else for thinking you weren’t lying.

              • Touching_Grass@lemmy.world
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                1 year ago

                We all get to decide because we’re responsible for our actions. I should always ask if I’m using or abusing a service and if it’ll negatively impact others. Or I don’t and I run the risk of running things into the ground and losing a good thing for everyone.

                You brought up a professional videographer as and example. A professional should be using a commercial service that is set up for that. This was personal use storage which I would bet was not used for personal storage, instead it was used commercially.

                • PoopingCough@lemmy.world
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                  1 year ago

                  Oh if only you had bothered even opening up the article. literally the second line:

                  Up until yesterday, Dropbox offered an unlimited $24-per-user-per-month plan for businesses called Dropbox Advanced that came with an “as much as you need” storage cap. This was intended to free business users from needing to worry about quotas.