I might be a little OCD about all this, but sometimes when I browse my Plex I notice that Plex changes the artwork of my film collection. This is quite annoying.

Is there an option to tick somewhere to restrict Plex from doing this?

  • bauhausM
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    1 year ago

    One way to be sure it doesn’t do this is to manually choose you artwork for each item. This will lock in your choice, especially if you upload custom artwork from, say, theposterdb.com. Yes, this can be a real pain.

    Plex updates poster art to stay “fresh” and assumes you’re ok with this if you never set a custom poster yourself. So, as I said, manually choose a poster for the media, and it should remember this choice moving forward. If the default choice is what you like, select something else, then switch back to make sure Plex knows you intentionally selected it.

      • bauhausM
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        1 year ago

        sure. this is an issue that pops up now and again, and Plex’s solution works, although it’s not very elegant or obvious.

    • osarusan@kbin.social
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      1 year ago

      This doesn’t work. I’ve manually updated artwork only to have it refresh automatically at a later date.

      • bauhausM
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        1 year ago

        I believe it’s a known bug where it might - every great once in a while - change the art anyway, but this is how it’s supposed to work.

        I’ve managed plenty of libraries over the years, and setting a custom poster keeps it that way— again, except in rare cases where something bugs out. but this is how it’s supposed to work.

        if you still experience weirdness, I recommend going to “Troubleshooting” under your server settings and running both “Optimize database” and “Clean Bundles"

        • osarusan@kbin.social
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          1 year ago

          I’m not sure why, but things changed for me at some point. Several years ago I had a server that worked just the way you say – the cover arts would never get updated without my say. But recently I’ve had two other fresh installs where the art gets overwritten regularly, even after optimizing.

          • bauhausM
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            1 year ago

            I suggest making a post in the Plex user forums. Something’s not right with your setup if this keeps happening.