Apparently the group heads on the Smeg machines are particularly sturdy, and tend to get fewer gasket leaks as they wear. Which is good, because the last thing you need while you’re trying to have your morning espresso is some bleeding Smeg head getting in your way.

I’ll see myself out the airlock.

As a breville owner of three years that hasn’t had a problem this list simultaneously worries and relieves me.

It’s wild that Rancilio isn’t listed.

I find it very odd that the cheapest brands that use plastic like Smeg, sage/breville and delonghi apparently have less faults than e61 based metal machines from Lelit and rocket.

The site is called digitec.ch and I love it. There are also price history charts, repaired second hand devices, user ratings, a question section for each product, external vendors who sometimes have lower prices than digitec themselves and a very good customer service. Never had any problems with them.

I only know the first three companies on that chart. I had a Gaggia Classic someone gave me and when it failed bought another one. When that failed five or so years later, I bought a Sunbeam. Imo it makes better coffee and was half the price.

Choice magazine in Australia does reliability surveys for appliance, electronic and a few other things. The one that remember was for fridges, where Smeg was the most expensive by a good margin but least reliable.

For us low end folks. My breville bes 870xl has lasted 6 years. At least 2-3 doubles shot pulls everyday. Still working great.

my delonghi always sprays everywhere, idk if that’s counted in this, maybe it’s still under warranty

@01189998819991197253

That’s interesting! Of course I’d be most interested in seeing where Decent might fall in there, but since this chart is from a retailer and Decent machines are sold direct, naturally they wouldn’t be in the dataset.

Mine’s been nicely reliable so far (🤞), but as they always say, “the plural of anecdote isn’t data”.