In months where you don’t utilize any searches on your plan, we will automatically apply a full credit to your account for that month. This credit will be applied to your next billing cycle, effectively covering your subsequent month’s subscription at no additional cost.

  • geography082@lemm.ee
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    6 hours ago

    SearXNG ftw ! Also , who the heck stop using an entire month a search engine. Maybe in very isolated cases like vacations, or medic leaves, but come on…

    • cyrano@lemmy.dbzer0.comOP
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      6 hours ago

      Which instance do you use? Or do you selfhost it? It has been hit and miss for me. Not sure if I’m doing it wrong

      • geography082@lemm.ee
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        6 hours ago

        I started using it on instances, like other WebApps example invidious, but instances get constantly banned and sometimes you can’t use them or rely on them. So yes I selfhosted it. You don’t need any special hardware. Docker is very simple to use . I even went further and used an old laptop as server with Linux , installed tailscale everywhere and using it’s feature FUNNEL (or SERVE if you don’t want to expose to internet) got my own domain , with certs, with reverse proxy in one shot. It’s a f miracle . Tailscale has full documentation and step by steps guides. I just followed those. If you want to make it even simpler, install proxmox and use containers . They are like tiny Linuxes with their own Mac, IP , etc

    • five82@lemmy.world
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      3 hours ago

      They tried various pricing plans although I forget if they experimented with both usage based and capped plans. Anything other than unlimited did not go over well with users. I had no desire to manage a monthly cap since my own daily usage varied so much. People had also become very conditioned to having unlimited search.

    • Atemu
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      5 hours ago

      On the one hand yes but on the other hand this would also kind of set wrong incentives: to use Kagi search less because you’d need to pay more.
      That’s not an incentive they or you would want.

      I think what I’d like is how my mobile carrier handles their data limits: It’s not an entirely fair comparison because in that case, contrary to Kagi, there is no real cost associated with my degree of usage of the service, making them entirely arbitrary and unnecessary but besides that the unused data rolls over to the next month and that’s something Kagi could mirror.

      I hover around 600-1000 searches per month but sometimes exceed 1000. If I could pay for 1000/month and accumulate a little buffer in the months where I search less, that would work for me. Though perhaps I’d still want to just simply pay for unlimited usage for peace of mind.

  • JollyG@lemmy.world
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    7 hours ago

    I wish they’d offer an llm free version with no cap on searches. Their products are too expensive and it feels like it is mostly to pay for the llms. I can’t justify paying that much for a product I am never going to use.

    • Atemu
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      7 hours ago

      They do. The $10/month search plan is unlimited.

      The only LLM stuff in their search product is the quick answers which can be turned off and page summaries which you have to explicitly click on in a submenu in any case.

      As someone aware of how limited LLMs are, I’ve actually found both of these features to be useful for gauging whether a site is worth visiting or not at times which is part of the core feature set of a search engine IMHO.

      A good while back they claimed that Google search index fees make up the vast majority of their costs, so I doubt any of your money is going towards LLM BS unless you actually pay for their assistant product.
      I doubt Google has given them any discounts since then.

      I’d expect the development of all of their product to be mostly funded by VC. If they can get VC idiots who fell for the “”“AI”“” hype to subsidise building an actually useful thing (the search product), that’s a win in my book, even if they also have to build the AI crap on the side to keep said VC idiots happy.

  • misk@sopuli.xyz
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    8 hours ago

    That’s a brilliant idea to keep reporting users who abandoned the service as active users.

  • Mora@pawb.social
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    11 hours ago

    It was okay while I was using it. Just a bit pricey. But I stopped using it when they started the whole “EUs GDPR doesn’t apply to us” non-sense. Simply not a company I can trust to handle personal data properly.

    • sanpo@sopuli.xyz
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      10 hours ago

      I also liked the part where they decided they don’t need to pay the VAT.

      • Atemu
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        6 hours ago

        This sounds like FUD. Do you have a source for that?

        As a paying member, I know that they started charging (and presumably transferring) VAT last year.

        Before that, they claimed they were simply too insignificant to even be eligible for VAT.
        I looked it up and there appears to be an exception for such cases where VAT is charged in the company’s jurisdiction rather that the customer’s (it’s usually the other way around) until you reach 10000€ annual turnover. Information on this is extremely intransparent however, so this might be wrong.

        • sanpo@sopuli.xyz
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          2 hours ago

          This sounds like FUD. Do you have a source for that?

          Before that, they claimed they were simply too insignificant to even be eligible for VAT.

          How is this FUD when you just said they admitted to it?

          Exemptions vary by country, but often they only apply to small businesses.
          Often there’s no right to any exemptions anyway if your company isn’t headquartered in the country (and Kagi is from USA).

          Either way you only have to pay VAT on transactions made after you go over the limit, while Kagi admitted they have to settle unpaid taxes.
          This situation can only happen if they didn’t pay the taxes they already legally owed.

          See: https://kagifeedback.org/d/3592-march-19th-2024-introducing-sales-taxes

          Kagi will have to retroactively pay for all sales tax/VAT that we did not collect in the last almost two years. We have chosen to absorb this on behalf of our customers.

          They tried to make themselves look like the good guys, while in reality they just paid back their overdue taxes they were required to collect all this time.

          Not knowing the tax rules is not an excuse.
          If they wanna do business internationally they can afford to hire an accountant.

          Information on this is extremely intransparent however, so this might be wrong.

          It’s not “extremely intransparent”, it’s just a little complicated.
          And accountants are really cheap for small businesses.

        • Da Bald Eagul@feddit.nl
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          8 hours ago

          From how I understand it, VAT only applies from a certain amount of revenue, so they didn’t have to pay it before but do now. Could be wrong though

        • madjo@feddit.nl
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          6 hours ago

          After reading that essay I feel a lot more queasy about using Kagi. It’s just that I really despise ads, but I’m willing to put up with it, if the search engine company is more ethical. For the moment I’ve downgraded my account from 10 to 5 bucks a month. I wasn’t using any of the AI features anyway.

  • douglasg14b@lemmy.world
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    10 hours ago

    After nearly a year of Kagi. It’s actually painful when I’m on a device with just Google.

    Would recommend if you are a knowledge worker or researcher, or just in a technical field.

  • narc0tic_bird@lemm.ee
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    11 hours ago

    Makes me wonder how many people are subscribed to Kagi without using it. Then why would you have a subscription in the first place?

    • Eril@feddit.org
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      7 hours ago

      Seems such a weird edge case to me. If I pay for a search engine you can rely on me using it as my primary search engine. And I search the Internet daily, and certainly monthly. So this change wouldn’t help me at all

    • aaron@lemm.ee
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      11 hours ago

      This is a really big question! Let’s wait patiently for them to answer it.

  • troed@fedia.io
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    11 hours ago

    This must’ve been a lot more complicated to implement than to allow us to NOT SEND OUR SUBSCRIPTION MONEY TO RUSSIA.

    sigh

    • Karkitoo
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      5 hours ago

      Wait what? They did?

      I just discovered they existed today so I’m pretty out of the loop on that topic.

    • Alphane Moon@lemmy.world
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      9 hours ago

      I’ve been searching for an alternative search engine. Found Searx to be subpar.

      Was thinking about Kagi, but if they work with the russians, that’s an immediate no go for me.

  • realitista@lemm.ee
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    10 hours ago

    I need per search pricing. Their plan includes way too many searches and is way too expensive. I use it like 2-3 times a month.

      • realitista@lemm.ee
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        5 hours ago

        Yes I use DDG which gives me similar results for most things. When I can’t find it there I go to Kagi. It has sometimes surprised me with much better results, but the cases are rare. I’d happily pay them 10 cents a search or something for those cases where I need to try it.

        • nameisnotimportant
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          2 hours ago

          If I had your use case I’d cancel the while thing and only use their free plan, at this rate you’re covered for 9 months or so

  • aaron@lemm.ee
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    11 hours ago

    We have implemented this for the simple reason of being kind to our users

    Eh, ok. This is a good user retention strategy if your product isn’t interesting enough to use for most users. Can you imagine any other product offering a free month if you didn’t use it for a whole month? Kagi is near death.

    edit: downvoters have six-to-eight figure salaries at Kagi

    edit 2: Kagi sent out an email to its 15 staff to downvote my comment on its grassroots marketing plot

    • Shortstack@reddthat.com
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      4 hours ago

      I pay for kagi because it’s genuinely less frustrating to use than searxng, duckduckgo, bing, and whatever shit Google is up to these days.

      They’re fine search engines but after years of using them I found they annoyed me sometimes; their limitations will surface if you use them long enough. In contrast, I haven’t ran into a kagi search results page yet that has annoyed me by not finding what I expected to see.

      The problem is that Google was good for a long time and then that became the bar everything is measured against. None of the free ones I tried came as close to that Google-like search from the before times as this paid service does.

    • troed@fedia.io
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      11 hours ago

      FWIW - most mobile data plans roll over if you don’t use them fully during the month.

      (at least where I live)

      • aaron@lemm.ee
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        10 hours ago

        Kagi is rolling this out to people who never use their service. So that would be equivalent to you paying your mobile provider and never making a phone call or text for an entire month.