• Neon@kbin.social
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    1 year ago

    no 🗿

    okay, i’ll try:
    not from the Video but from my memory of this Drama:

    Purism makes Linux phones. its Librem 5 was an absolute success on KickStarter and they raised an absurd amount of money.
    they still haven’t started large-scale production now, a large amount of time (talking about years and years) later. only the first few batches of phones were delivered
    refunds are basically: “you want your money back? haha lol fuck you”

    • phx@lemmy.ca
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      1 year ago

      Moreover, the person in question ordered from their website and it failed to ship within over a year, they called for a refund and were told “wait for the shipping date to cancel then we can process that”. So they waited, and then were told “we have a no refund policy at this time” (and still no phone)

    • Margot Robbie@lemmy.worldM
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      1 year ago

      Yay, summary!

      Wait, that’s so shady of them to do something like this. I wonder which OEM they used, because that’s just insane incompetence.