I don’t know a good spot to put this, but maybe this would be a good spot to just vent…It adds to the mental strain that’s just absolutely bonkers…Plus, might be something for people to think about if they happen to go to the same hospital business a city over. Just 45 minutes away. Shown as an affiliate of the same business on their own website. 😶
Anyway, I saw a doctor a year ago, got x-rays and had an EKG. Fine. Will get a bill…Fine.
Got a bill in January, 6 months after from Centura…In Ohio…Not Colorado…What?
The statement says to send a payment or log in to their website. I log into their website, enter the account number…Nada…I do it again…Nada…Again, and again, and again…Nothing. So I call the number on the website (as I trust that over some odd bill from an address that I’ve never seen from this company before). The representative had no knowledge of it. The account didn’t exist.
I even checked mycentura account, and I owe nothing…What? What? What?
Well, just yesterday I got a call from this questionable Centura company…finally…And guess what? They don’t understand what I’m talking about…It’s never been that way…I would never pay to Centura in Denver. Their billing offices are in Cincinnati. How the heck can there be two completely separate entities of the same bloody business?
Holy fuck!
Sorry for the cursing, but unfortunately, this warrants it. It’s just so idiotic.
End rant.
[2nd attempt to post this. Removed some curse words and the h word as maybe the filters are a bit wonky or purposefully overly sensitive].
It’s fine. This is the /mentalhealth community, where it is totally fine to rant, and I can see why you’re frustrated for sure. It sounds like they’re really not treating you like a human being with feelings and that is not okay. Unfortunately for those companies, you can only pay what you can pay. They will have to wait until you can get it taken care of.