I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
I’m with you on that: but generally speaking a lot of the non iced variants cost the same because it’s hard to explain to people how little they are getting with ice. This was more an issue with the person serving the beverage than the cost. Admittedly it could have been a training issue but I cannot come up with a good valid reason for the choice.
Edit:
Turns out iced costs more. OP was actually helping them out.