I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
I’ve never worked at a coffee shop, but I know our taste sensitivities are different at different temperatures. I’d be surprised if they were exactly identical products to account both for that, and the fact that your product is about to be diluted when it gets combined with ice (depending on the temperature before that happens). The ingredients may be more or less the same, but the proportions and concentrations may not be.