• ᴇᴍᴘᴇʀᴏʀ 帝@feddit.uk
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    3 days ago

    Yeah, that’s a serious non-statement that basically says “we’ve heard you (so stop complaining) and might make some changes or we might not.”

    I think the problem is that their systems were right to flag up those accounts but what you actually do about them is tricky. They should really investigate to ensure that these are legitimate users but I presume the bulk of moderation is automated and checking the validity of the accounts is hard to do and would require time and resources devoted to it. So they may just feel that locking the accounts is the best approach, for them, anyway.