They did not stand behind what they sold, particularly in my case screen protectors for life of the device if you purchase the insurance. They only stocked in the stores, the newest models and refused to help me on multiple occasions. Their customer service and rude service people in their independent outlets is what pushed me over the edge.
Okay, that’s fair. I do my best not to interact with customer service. And in most cases, I’m quite successful at that. And I also don’t visit the stores since I buy all of my devices online.
They did not stand behind what they sold, particularly in my case screen protectors for life of the device if you purchase the insurance. They only stocked in the stores, the newest models and refused to help me on multiple occasions. Their customer service and rude service people in their independent outlets is what pushed me over the edge.
That was… not at all what I was expecting.
Okay, that’s fair. I do my best not to interact with customer service. And in most cases, I’m quite successful at that. And I also don’t visit the stores since I buy all of my devices online.