To speed up delivery and dodge a crackdown on shipments from China, e-commerce companies are turning to so-called “family warehouses.”
  • chakan2@lemmy.worldEnglish
    1·
    4 hours ago

    You’ve clearly never lost a dispute on eBay. It’s possibly the worst customer experience I’ve had.

    I needed a glass part for a projector, it showed up broken. Tried to send it back and the seller offered like a 10% refund. eBay…after waiting a week (mandatory dispute resolution time) showed up, spent another week trying to meditate, the just said fuck it, the seller is right, eat a dick and your broken color wheel.

    eBay gives you the illusion of consumer protection until you actually need it.

    But no, based on some of the car parts and things I’ve gotten off eBay…the quality is objectively not better than what I’ve seen off Temu.

    • sugar_in_your_tea@sh.itjust.worksEnglish
      1·
      4 hours ago

      That’s really too bad. I have never had to file a dispute since everything I’ve ordered has so far been as expected. Then again, I haven’t had any problems in my area with shipping companies mishandling packages either, so YMMV in your area if that’s a common issue.

      • chakan2@lemmy.worldEnglish
        2·
        4 hours ago

        My favorite thing I’ve got off eBay so far was a catalytic converter. It was empty.

        My state doesn’t do emissions, and I kind of knew what I was getting…but wow…I can’t believe a company would allow that in the first place.