AmbiguousProps@lemmy.today to Technology@lemmy.worldEnglish · 1 month agoUS agency adopts rule to make it easier for consumers to cancel unwanted subscriptionsapnews.comexternal-linkmessage-square29fedilinkarrow-up1573arrow-down10
arrow-up1573arrow-down1external-linkUS agency adopts rule to make it easier for consumers to cancel unwanted subscriptionsapnews.comAmbiguousProps@lemmy.today to Technology@lemmy.worldEnglish · 1 month agomessage-square29fedilink
minus-squarebarsquid@lemmy.worldlinkfedilinkEnglisharrow-up14·1 month agoHaving a cancel button instead of staffing call centers should lower costs, no?
minus-squareKillerWhale@orcas.enjoying.yachtslinkfedilinkEnglisharrow-up6·1 month agoThat’s the beauty of it. They understaff the call centre to ensure long wait times in the hope you will give up
minus-squarePika@sh.itjust.workslinkfedilinkEnglisharrow-up5·edit-21 month agoYes, that’s why I included it with my comment. Their either claiming that somehow that is going to raise costs, for that they’re going to lose more money because people are actually able to not pay for the thing they didn’t want to pay for
minus-squareTheReturnOfPEB@reddthat.comlinkfedilinkEnglisharrow-up3·1 month agodidn’t you know that due to covid and no wants to work anymore costs have tripled while you have been on hold.
Having a cancel button instead of staffing call centers should lower costs, no?
That’s the beauty of it. They understaff the call centre to ensure long wait times in the hope you will give up
Yes, that’s why I included it with my comment. Their either claiming that somehow that is going to raise costs, for that they’re going to lose more money because people are actually able to not pay for the thing they didn’t want to pay for
didn’t you know that due to covid and no wants to work anymore costs have tripled while you have been on hold.