reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 1 day agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square76fedilinkarrow-up1533arrow-down17
arrow-up1526arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 1 day agomessage-square76fedilink
minus-squareDucktorZee@lemmy.worldlinkfedilinkEnglisharrow-up14arrow-down1·9 hours agoYou were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
minus-squarepunkaccountant@lemm.eelinkfedilinkEnglisharrow-up1·2 hours agoIn the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
minus-squarestoly@lemmy.worldlinkfedilinkEnglisharrow-up8arrow-down2·9 hours agoThey seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
minus-squarereallykindasorta@slrpnk.netOPlinkfedilinkEnglisharrow-up3arrow-down1·9 hours agoYeah it’s always annoying to find it:(
You were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
In the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
They seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
Yeah it’s always annoying to find it:(