Ken Wilson had been trying to conserve electricity in order to lower his utility bill, but it was still stubbornly high
Who was paying his bill? His neighbor? Article doesn’t say.
Question they don’t answer: is he going to get a refund, or nah?
It’s PG&E, so they said that he’s still on the hook for this months billing cycle. Starting next month though, he’ll be billed correctly, hopefully.
I meant refund for last 15 years. I have a feeling PG&E will find a loophole.
I know what you meant and what they should do, I was just repeating what they actually did so far.
PG&E says it won’t change until next cycle? Because why? It’s their fucking system. It’s not like they don’t have access to change things. It’s not in their policy? They’d have to do a little extra work to figure it out?
Fuck PG&E
When asked for comment the neighbor responded “Thank you?”