For me they’re really hit and miss. Mostly miss for the past five years. Really poor tracking on their website (delivery windows of a whole work day, great!), really silly policies of alternative delivery location (we’ll try once and then we’ll try again and only after that will we leave it in a safe place oh and these two attempts will be two days apart. WTF just leave it in the safe place first time FFS).
This past year I’ve had all bar two of my coffee deliveries delayed. All on subscription services delivered by RM. Not just delayed a day, but on average five days. When you’re running low on coffee and you realise you aren’t going to get any more your eyes start twitching randomly hahah.
For sure there must be regional disparities but as a delivery company they’re ten years behind where they should be.
Oh and they still haven’t delivered any of my Christmas cards from last year despite posting them over a month before the deadline. 😐
For me RM are the best by far and I’d pay more for it to be delivered by them.
Fair enough.
For me they’re really hit and miss. Mostly miss for the past five years. Really poor tracking on their website (delivery windows of a whole work day, great!), really silly policies of alternative delivery location (we’ll try once and then we’ll try again and only after that will we leave it in a safe place oh and these two attempts will be two days apart. WTF just leave it in the safe place first time FFS).
This past year I’ve had all bar two of my coffee deliveries delayed. All on subscription services delivered by RM. Not just delayed a day, but on average five days. When you’re running low on coffee and you realise you aren’t going to get any more your eyes start twitching randomly hahah.
For sure there must be regional disparities but as a delivery company they’re ten years behind where they should be.
Oh and they still haven’t delivered any of my Christmas cards from last year despite posting them over a month before the deadline. 😐