Live: Cyber security company CrowdStrike linked to global IT outage
www.abc.net.au
Computer security company CrowdStrike is linked to a major IT outage affecting banks, airports, supermarkets and businesses across Australia and the world. Follow live.

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

  • NaibofTabr@infosec.pubEnglish
    124·
    4 months ago

    If all the computers stuck in boot loop can’t be recovered… yeah, that’s a lot of cost for a lot of businesses. Add to that all the immediate impact of missed flights and who knows what happening at the hospitals. Nightmare scenario if you’re responsible for it.

    This sort of thing is exactly why you push updates to groups in stages, not to everything all at once.

    • rxxrcOPEnglish
      73·
      4 months ago

      Looks like the laptops are able to be recovered with a bit of finagling, so fortunately they haven’t bricked everything.

      And yeah staged updates or even just… some testing? Not sure how this one slipped through.

      • Confused_Emus@lemmy.dbzer0.comEnglish
        3·
        4 months ago

        One of my coworkers, while waiting on hold for 3+ hours with our company’s outsourced helpdesk, noticed after booting into safe mode that the Crowdstrike update had triggered a snapshot that she was able to roll back to and get back on her laptop. So at least that’s a potential solution.