So the go live was a disaster. to be fair it worked for the first 10 minutes or so. Its the 11th where we started to run into problems. Turns out when the vendor says “yep no worries”. what they REALLY meant to say was “Yep? No. Worries!” We got lionel hutz’ed!
And now the blame game begins, but we cant do much when the vendor straight up lies, can we? I didnt pick the vendor or the product. And I’m MORE than happy to call the Vendor and say “Listen here fuckface, you screwed up BAD how are you going to fix it!?” but I dont think the business want me to do that for some reason.
So the go live was a disaster. to be fair it worked for the first 10 minutes or so. Its the 11th where we started to run into problems. Turns out when the vendor says “yep no worries”. what they REALLY meant to say was “Yep? No. Worries!” We got lionel hutz’ed!
And now the blame game begins, but we cant do much when the vendor straight up lies, can we? I didnt pick the vendor or the product. And I’m MORE than happy to call the Vendor and say “Listen here fuckface, you screwed up BAD how are you going to fix it!?” but I dont think the business want me to do that for some reason.
Tell me the rollout didn’t involve Crowdstrike? 🤣
But yeah that is super frustrating.