Disclaimer: I am not trolling, I am an autistic person who doesn’t understand so many social nuances. Also I am from New Hampshire (97% white), so I just don’t have any close African-American friends that I am willing to risk asking such a loaded question.
Who’s the company involved in this? I’m not in the US so I’ve probably missed a lot of context here.
Spectrum. I think they’re mainly an ISP, cable TV, stuff like that. We don’t have them around here but I understand them to be a fairly big company.
This one doesn’t fall on the whole company, mainly just this one call center, but still, Spectrum corporate should get interested in how this happened.
Ah okay. Thank you!