There’s nothing inherent to running a business that implies cannibalizing one’s own brand reputation for short term profits. That sort of behaviour reeks of an inexperienced and perverse management culture. You can find countless examples of businesses where the brand’s reputation for quality, reliability, and safety are considered sacred and any employee who publicly damages that reputation is ostracized. Japanese companies pretty commonly have these cultures, for example.
They replaced their management, who were mostly engineers with MBA’s, to business majors with MBA’s who worship Jack Welch. The IQ in the room plummeted as the ghost of Welch demanded sacrifices for short term gains so they might one day get their golden parachute.
There’s nothing inherent to running a business that implies cannibalizing one’s own brand reputation for short term profits
True but only for a snapshot in time. When the expectation of the environment is unlimited growth and profit above all else, the quick cash out in lieu of long term gains is inevitable sooner or later
You can find countless examples of businesses where the brand’s reputation for quality, reliability, and safety are considered sacred and any employee who publicly damages that reputation is ostracized. Japanese companies pretty commonly have these cultures, for example.
Oh outside of the USA yes, I can see that… In the USA, I think I would count such examples with 1 hand (talking about large companies and corporations, not Mom and Pop shops of course)
There’s nothing inherent to running a business that implies cannibalizing one’s own brand reputation for short term profits. That sort of behaviour reeks of an inexperienced and perverse management culture. You can find countless examples of businesses where the brand’s reputation for quality, reliability, and safety are considered sacred and any employee who publicly damages that reputation is ostracized. Japanese companies pretty commonly have these cultures, for example.
They replaced their management, who were mostly engineers with MBA’s, to business majors with MBA’s who worship Jack Welch. The IQ in the room plummeted as the ghost of Welch demanded sacrifices for short term gains so they might one day get their golden parachute.
True but only for a snapshot in time. When the expectation of the environment is unlimited growth and profit above all else, the quick cash out in lieu of long term gains is inevitable sooner or later
Oh outside of the USA yes, I can see that… In the USA, I think I would count such examples with 1 hand (talking about large companies and corporations, not Mom and Pop shops of course)
Countless examples? I can’t name ten.